Client Satisfaction

All services are guaranteed if you contact us within one week of the original service should you encounter a concern. All texture and color services are guaranteed providing clients maintain the service with recommended AVEDA home care products. All products (except cosmetics) are guaranteed for exchange or salon credit within 30 days of purchase.


Please call to schedule your appointment at least 3-4 weeks in advance of your preferred date to allow us enough time to accommodate your request. All appointments that are scheduled to last 2 hours or more may require a credit card and/or a deposit to hold the appointment. Any 2 hour or longer appointment not canceled at least 24 hours prior to your scheduled time will result in a 50% charge to your credit card.


If for any reason you are not able to keep your appointment or you want to make changes please call us at least 24 hours ahead of time and let us know. Appointments not canceled at least 24 hours prior to your scheduled time may result in a 50% charge of the scheduled service. Please note if after your second no call or no show a credit card may be required to hold an appointment. Further no shows will result in your card being charged for the missed appointment.

Arrival Times

Please check-in 5-10 minutes before your service. Enjoy a complimentary cup of coffee or Aveda Comforting Tea to begin your pampering. Sometimes unforeseen events occur. Please let us know if your appointment needs to be rescheduled. Late arrival (10 minutes or more past your scheduled time) may result in the need to reschedule your service in order to give each of our guests the best possible experience and result.

Online Booking

We are glad to provide the convenience for booking your appointment online for hair cuts and dry bar services. We do ask that you call the salon for color and texture appointments as these require an assessment by our guest services team to schedule the right amount of time for the specific service you ultimately need.

Who we are

Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.